Returns & Exchanges

At IVORIE STUDIO, we want you to love every piece you wear. If you are not perfectly satisfied, you can return or exchange your items within 30 days of delivery provided they are in their original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original IVORIE STUDIO packaging and include the printed return slip provided by our portal.

3

Ship It Back

Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of starting the request.

4

Quality Check & Refund

Once our studio team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing